Ground Rules for Your Account, Bonuses and Play
These terms set out the ground rules for using Imperial Wins and its pages. We have written them in everyday language, so a player can see quickly what is expected and what we offer in return. By using our pages and your account you agree to read the rules that apply to you, including those that belong to a particular promotion.
Our offers, such as the Imperial Welcome Pack, Imperial Spins and Mighty Mondays, each come with their own terms, and those terms apply alongside these terms. Where a promotion has its own rule, the promotion rule is the one to follow for that offer.
Acceptable use
Here is how the main account and bonus rules work in practice, and what steps away from them.
Area | Fine | Not fine |
Welcome bonus | Claiming it as a newly registered player | Trying to claim it without being newly registered, because only newly registered players can access it |
Bonuses in play | One bonus at a time | Redeeming more than one, which may void some offers |
Verification | Completing the checks before you withdraw | Leaving documents out, since verification is essential before winnings can be withdrawn |
Address | Updating it when you move | Keeping an old address on file, because verification checks it against the document on file |
Games under a bonus | Playing games that count towards wagering | Expecting every game to count, as some may be excluded or count at a reduced rate |
Limits of our liability
Offers and wagering
A bonus carries a wagering requirement, and the bonus and its winnings may expire and be lost. That is why the wagering requirement and the expiry are worth reading before you opt in.
Payment timing
Deposits are usually processed instantly, though some methods may take longer, and withdrawal times differ from one method to another.
Play and choices
Playing is a personal choice. Setting a budget for each session and not chasing losses are the habits we encourage, and how much to play remains the player's own decision.
Account rules and promotions
An account starts with registration, where you choose the currency used for your transactions and confirm your e-mail or phone with a verification code or a link. Reload bonuses and cashback options are offered for later play, and some bonuses are triggered automatically after sign-up or the first deposit. When a bonus is cleared, the balance is converted to real-money balance first, and the funds then move to your main cash balance, where they become available for withdrawal.
What these terms cover
These terms cover your use of Imperial Wins pages and the account you hold with us, and they exist for information and clarity. They sit next to our privacy policy, which handles personal information, and next to the terms of each promotion, which handle the details of each offer. Read together, they give a full picture of what we expect from players and what players can expect from us.